EnergyUnited Storm Center - Outage Information Map and Table

EnergyUnited works hard to prevent outages and then diligently to restore power to our members as quickly as possible when they occur. However, restoration time depends on how widespread the outages are as well as the various causes, such as broken poles, downed trees and access to damaged facilities. In fact, EnergyUnited obtained a reliability rating of 99.98% in 2013, meaning that on average our members were without power for less than 2 hours. This reliability rating of 99.98% is one of the highest in the country. To report an outage, log in to the Account Information page and click on the "Report an Outage" button, or call 1-800-EUNITED (800-386-4833) to use our automated outage reporting system. If you have information concerning the outage or prefer to speak with a Customer Service Representative, call 800-522-3793. We have provided a summary table of current outages below.

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Related Links:
What to do when outages occur.
Information on energy safety from EnergyUnited.
Log in to your account to report an outage or complete other tasks.
Information on Automatic Home Standby Generators from EnergyUnited.
EnergyUnited Propane, for your home’s hot water, heating and cooking needs.
 
Power Outages
EnergyUnited works diligently to prevent power outages before they occur – and, when severe weather strikes, to quickly restore power for our members. READ MORE >>
Community
EnergyUnited believes that our company and our employees have a responsibility to support the friends and neighbors we serve – and rely upon – every day. READ MORE >>
Together We Save
Plug in to the power of your Touchstone Energy Cooperative membership. As your Touchstone Energy Cooperative, we strive to provide dependable electricity... READ MORE >>
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EnergyUnited serves more than 124,000 electric customers in central and western North Carolina, making it the second largest supplier of residential electricity in North Carolina. EnergyUnited Propane provides propane service to residential, commercial and industrial customers in 63 North Carolina counties and 11 South Carolina counties. LOCATIONS >>
Mail:
EnergyUnited
P.O. Box 1831
Statesville, NC 28687

Electric: 800-522-3793
Propane: 888-895-4114

Electric:
answers@energyunited.com
Propane:
propaneinquiries@energyunited.com